Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTPH312B Mapping and Delivery Guide
Procure, store and maintain pharmaceutical products

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTPH312B - Procure, store and maintain pharmaceutical products
Description This unit of competency describes the skills and knowledge required to maintain a pharmaceutical stock control system according to standard operating procedures (SOPs) that comply with good pharmacy practice, good wholesaling practice and legal requirements
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application The application of knowledge and skills takes place around standards, guidelines, policies and procedures and under the supervision of a qualified personIndividuals may take responsibility for their own outputsWork performed requires a range of well developed skills where some discretion and judgement is required.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Procure stock
  • Obtain requisition requirements from appropriate personnel and/or departments
  • Identify generic drug name, trade name(s) and manufacturer/supplier details using a range of manual and/or electronic resources
  • Identify items for order, generate order and obtain sign off/authorisation of the order by delegated staff member where appropriate/required
  • Source appropriate supplier
  • Provide availability and cost information to pharmacist
  • Place order according to standard procurement policy following order approval
       
Element: Process new stock
  • Accept delivery of products and match delivery documentation with product delivered
  • Identify received products
  • Check quantities and condition of products and report breakages to the appropriate person
  • Reconcile products with control lists and/or check products against order
  • Report shortages and other deviations to the appropriate person
  • Check expiry dates of incoming stock
  • Clearly attach product notation
  • Pack and store stock according to packing criteria and organisation policies and procedures
  • Follow temperature control requirements where appropriate
  • Quarantine stock where appropriate
  • Inform pharmacist of scheduled products according to legal requirements
  • Maintain batch traceability
  • Accurately complete data capture requirements
  • Maintain hygienic conditions at all times
       
Element: Maintain stock
  • Store products according to a logical auditable system
  • Check stock on a regular basis for dated and slow moving items and report these to the appropriate person
  • Monitor overstocks and stock discrepancies and report these to the appropriate person
  • Rotate stock according to organisation policies and procedures
  • Check for stock deterioration
  • Control quality of stock by visual inspection
  • Monitor and maintain correct storage conditions
  • Report out-of-stock, expired, deteriorated and damaged stock for return and deviations to correct storage conditions to the appropriate person
  • Maintain batch traceability
  • Maintain location maps
       
Element: Ensure stock security
  • Check compliance with security procedures
  • Report security irregularities to the appropriate person
       
Element: Assist in stock-taking procedures
  • Check stock lists of all items for stocktaking
  • Reconcile actual stock against stock lists
  • Count stock and check expiry dates
  • Investigate stock discrepancies and report to the appropriate person
  • Determine minimum and maximum stock levels and report to the appropriate person
       
Element: Maintain relevant documentation
  • Complete and file documentation according to organisation policies and procedures
  • Reconcile statements and invoices
  • Complete and file stock distribution documentation
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of workplace performance is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Context of and specific resources for assessment:

Assessment should replicate workplace conditions as far as possible

Simulations may be used to represent workplace conditions as closely as possible
Acceptable simulation requires:

Scope to determine that work is conducted within legislative and regulatory requirements

Scope to determine that work is conducted within OHS and infection control requirements

Resources essential for assessment include:

Access to relevant workplace or appropriately simulated environment where assessment can take place

Relevant legislation, regulations and guidelines

Stock reporting and data systems

Method of assessment

Observation in the work place (if possible)

Written assignments/projects

Interviewing and questioning

Formal appraisal systems

Supporting statement of supervisor(s)

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

An understanding of purchasing contracts, State Supply systems and tender process

Appropriate methods of disposal of unwanted pharmaceutical products and outdated stock

Basic hygiene and the importance of maintaining a clean working environment and equipment

Financial implications of stock level control

Hospital or health facility in-house computer system

Identification and handling of products, including

formulary drugs and non-formulary drugs eg clinical trial drugs and special access scheme drugs

products with the required integrity as well as those whose integrity has been compromised eg damaged, contaminated or deteriorated stock

routine handling of products and products requiring special handling, eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive materials and flammables

Infection control policies, guidelines and symbols and their relevance to working in a hospital pharmacy

Input and access of data relevant to stock control

Knowledge of and the rationale for applicable legislation, organisation policy and in-house standard operating procedures (SOPs), relating to stock procurement, storage and maintenance

OHS policies, guidelines and symbols and their relevance to working in a hospital pharmacy

Principles and procedures of stock control and maintenance

Principles and procedures of maintaining security of pharmaceutical products

Procedures for dealing with drug alerts and company recalls

Procedures for dealing with returned goods

Purpose and process of purchasing contracts

Purpose of batch numbering and expiry dates on pharmaceutical products

Relevant reference materials

Sources of stock, including non-formulary items

Stock ordering processes

Storage requirements and the rationale for different types of products

Essential skills:

It is critical that the candidate demonstrate the ability to:

Communicate effectively with internal and external clients

Procure and store pharmaceutical stock according to organisation requirements

Refer issues identified outside scope of practice to the appropriate person

Work in accordance with relevant organisation policy, legislative requirements, industrial awards and agreements and in-house operating procedures (SOPs)

Work in a safe manner

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Communicate and interact appropriately with colleagues, health care practitioners and clients

Comply with organisation procurement policies and procedures

Distinguish between 'look alike' and 'sound alike' pharmaceutical products in procuring, storing and disposing of stock

Ensure optimal usage of stock prior to expiry date

Enter and access data on pharmacy computer system

Identify discrepancies/deviations and refer to the appropriate person

Identify, maintain and report working stock levels, eg slow moving items, overstocks, discrepancies, out-of-stocks, expired stock and damaged stock

Maintain location maps

Maintain stock security

Maintain stock control documentation

Monitor the quality of stock and storage conditions, including temperature, light, humidity, pest control and stock organisation

Source supplier and place an order

Take into account opportunities to address waste minimisation, environmental responsibility and sustainable practice issues

Use literacy, numeracy and oral communication skills required to fulfil the position in a safe manner as specified by the health care facility

Use problem solving skills

Use available resources and prioritise workload

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Orders may include:

Verbal

Electronic

Products may include:

Formulary drugs and non-formulary drugs eg clinical trial drugs and special access scheme drugs

Products with the required integrity as well as those whose integrity have been compromised eg damaged, contaminated or deteriorated

Routine handling products and products requiring special handling eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive material and flammables

Storage conditions may include:

Correct temperature

Humidity

Light

Pest control

Secured

Cold chain

Ventilated

Ambient

Isolated

Correct storage of hazardous substances

Security procedures may include:

In-store security

Goods received

Goods dispatched

Handling controlled substances eg Schedule 8 drugs

The recording of stock-take count may be performed:

Manually

Using electronic device

Documentation may be:

Written

Verbal

Electronic

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain requisition requirements from appropriate personnel and/or departments 
Identify generic drug name, trade name(s) and manufacturer/supplier details using a range of manual and/or electronic resources 
Identify items for order, generate order and obtain sign off/authorisation of the order by delegated staff member where appropriate/required 
Source appropriate supplier 
Provide availability and cost information to pharmacist 
Place order according to standard procurement policy following order approval 
Accept delivery of products and match delivery documentation with product delivered 
Identify received products 
Check quantities and condition of products and report breakages to the appropriate person 
Reconcile products with control lists and/or check products against order 
Report shortages and other deviations to the appropriate person 
Check expiry dates of incoming stock 
Clearly attach product notation 
Pack and store stock according to packing criteria and organisation policies and procedures 
Follow temperature control requirements where appropriate 
Quarantine stock where appropriate 
Inform pharmacist of scheduled products according to legal requirements 
Maintain batch traceability 
Accurately complete data capture requirements 
Maintain hygienic conditions at all times 
Store products according to a logical auditable system 
Check stock on a regular basis for dated and slow moving items and report these to the appropriate person 
Monitor overstocks and stock discrepancies and report these to the appropriate person 
Rotate stock according to organisation policies and procedures 
Check for stock deterioration 
Control quality of stock by visual inspection 
Monitor and maintain correct storage conditions 
Report out-of-stock, expired, deteriorated and damaged stock for return and deviations to correct storage conditions to the appropriate person 
Maintain batch traceability 
Maintain location maps 
Check compliance with security procedures 
Report security irregularities to the appropriate person 
Check stock lists of all items for stocktaking 
Reconcile actual stock against stock lists 
Count stock and check expiry dates 
Investigate stock discrepancies and report to the appropriate person 
Determine minimum and maximum stock levels and report to the appropriate person 
Complete and file documentation according to organisation policies and procedures 
Reconcile statements and invoices 
Complete and file stock distribution documentation 

Forms

Assessment Cover Sheet

HLTPH312B - Procure, store and maintain pharmaceutical products
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTPH312B - Procure, store and maintain pharmaceutical products

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: